FAQ

This policy applies to purchases from Goose Creek in the United States.

How long does delivery take?

Orders are generally processed in 1–2 business days and delivered in about 4–6 business days within the United States. Tracking is sent after dispatch.

Can I change an order?

Contact us promptly before shipment. Changes after dispatch cannot be guaranteed.

Can I return an item?

Eligible returns and exchanges may be requested within 30 days after delivery. We cover eligible return shipping. Approved refunds are issued within 10 business days, with additional bank processing time possible.

What if my item is damaged or incorrect?

Contact us with your order information and photos so we can assist.

Which payment methods are available?

Available payment options are displayed securely at checkout.

Contact

Goose Creek
Email: Support@Gosecrnlcandle.shop
Phone: (520) 985-3336
Address: 172 Kensington Rd, Portsmouth, New Hampshire, 03801, United States