Refund Policy

This policy applies to purchases from Goose Creek in the United States.

30-day returns and exchanges

You may request a return or exchange within 30 days after delivery. Items should be unused, in original condition and packaging, with an order number or proof of purchase. We pay eligible return shipping and provide return instructions or a prepaid label. For damaged, missing, or incorrect items, contact us with order details and photos.

Refunds and cancellations

After the return is received and approved, we issue the refund to the original payment method within 10 business days. Your bank may need additional time to post it. Contact us promptly to request a cancellation or change before dispatch; after shipment, this policy applies.

Contact

Goose Creek
Email: Support@Gosecrnlcandle.shop
Phone: (520) 985-3336
Address: 172 Kensington Rd, Portsmouth, New Hampshire, 03801, United States